The Real Estate Registry presented its achievements and progress for the year 2021, among which are the professionalization of its personnel, the launching of new services to facilitate the due diligence of real estate procedures, the simplification of requirements, the strengthening and improvement of the quality of services, response time and the streamlining of processes.
During the celebration of the Judicial Power Day, the President of the Supreme Court of Justice, Luis Henry Molina Peña, highlighted the advances and projection obtained by the Real Estate Registry within the framework of the commemoration of the 100th anniversary of the Dominican Registry System.
Engineer Jhonattan Toribio Frías, general administrator of the Real Estate Registry, highlighted that 2021 was a year of great achievements and progress for the IR, and added that the Dominican Republic is positioned as a leader in cadastral and registry issues in the region, thanks to the innovations and improvements implemented in the services offered to users, based on a structure of easy access, transparency and modernity, factors that favor the legal security of the country.
During the aforementioned period, the Real Estate Registry received 412,9925 requests through its different channels (in person and digital), which represents a 99.22% solution to the requests received and an increase of 19.1% compared to 2019.
Regarding user service, 538,134 people were attended in person at the 24 offices nationwide, and 109,569 through the call center telephone lines.
In addition, a new virtual office was made available to users for Title Registration procedures, electronic payment was enabled for registration procedures through the virtual office and payment of legal status certifications through the RIMóvil application.
Likewise, the issuance of new requirement guides that seek to standardize and simplify processes and the expansion of the national remote deposit for Cadastral Measurement procedures.
The Real Estate Registry signed agreements with the Ministry of the Presidency to support the National Land Titling Plan of the State in its initiatives to massify access to titled real estate; with the Ministry of the Environment and Natural Resources, in order to provide titles to the country’s protected areas; and a third agreement with the National Superintendency of Public Registries (Sunarp) of Peru, for the purpose of promoting and executing technical, academic and regulatory collaboration programs between the two countries.
In the international arena, the Dominican Republic was re-elected to the presidency of the Inter-American Network of Cadastre and Property Registry and, for the first time, assumed the General Secretariat of the Ibero-American Registry Network (IBEROREG).