The Sheraton Santo Domingo hotel is preparing for the growth of the arrival of more tourists to the country, especially to the city of Santo Domingo, by renovating its facilities to maintain the level of satisfaction that has consolidated the loyalty of its clients.
Paula Lama, CEO of Hoteles Nacionales, the company that owns and operates the Sheraton Santo Domingo, said that the country’s strategies to face the global crisis in the sector for the years 2020-2022, have put the country’s tourism offer in the focus of world attention, that is why we in the private sector must take advantage of the moment of success to strengthen that positioning.
He highlighted the Government’s announcement of the start of the construction of the Santo Domingo Convention Center and the progress in the revaluation of the Colonial City, a historical jewel for being the first city to be built in America.
The private sector responds with investments
To these initiatives, he said, the private sector is responding with new investments and in the updating of its establishments and offer, and this is what we are doing at the Sheraton Santo Domingo, which in recent years has occupied first places in the international valuation of hotels in the Dominican Republic and the Caribbean.
Lama said that in 2023 hotel occupancy in Santo Domingo was 63%, and at the Sheraton we reached 65.46%, and “we estimate that with the Convention Center and the completion of the restoration of the Colonial City, occupancy in the city can certainly exceed that result, including the new hotels that are sure to open” in the coming years”.
The hotel team brings to FITUR 2024, as its letter of introduction, the renovation of its facilities and the diversification of its complementary offerings.
The general manager of the Sheraton Santo Domingo explains:
Cesar A. Oliva, general manager of the Sheraton Santo Domingo, explained that in the second quarter of 2024 the renovation of all the meeting rooms and our great hall will begin without affecting contracted services, and that this process will be completed in a short period of 45 to 60 days.
Oliva, explained that they are focusing their strategy on offering and creating experiences for the group and convention segment, as this is the hotel’s greatest strength, which allows it to achieve growth year after year and to be constantly recognized for the excellent personalized service and our gastronomic offer.
He also informed about the creation of an outdoor terrace taking advantage of the beauty of the green area and the spectacular view of the Caribbean Sea, complementing this with a different food and beverage offering, with a live music option several days of the week.
Our overall goal, Oliva explained, in this 2024 is to continue to be the iconic hotel in Santo Domingo maintaining our friendliness, personalized service, creating new concepts for the overall satisfaction of our guests and being recognized by all those who offer our facilities as an excellent option for those visiting the city of Santo Domingo.
Source: CICOM
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