President Luis Abinader presented this Monday, during LA Semanal con la Prensa, some of the achievements and progress made thanks to the Zero Bureaucracy program, which allows companies and citizens in general to access a wide variety of public services through a single digital platform.
The use of this portal considerably reduces waiting time and makes it possible to save economic resources, averaging a reduction of 125 hours for citizens and an estimated savings of up to DR 60,000 million in these three years.
To date, the web page www.gob.do has more than 300 procedures and services of 60 institutions, with 8,817 registered users.
The President emphasized that by the end of the year the Government is expected to be 85% integrated.
The executive director of the National Competitiveness Council, Peter Prazmowski, added that a citizen attention point will be established in each governor’s office, to bring these facilities to many more people and provide assistance to those who need it.
The construction sector recorded an average savings of DR 26,000 million through the single window for processing permits, and reduced from 206 to 60 days, the processing time for non-complex projects and from 206 to 120 days for complex projects.
General Directorate of Customs
In the first year, clearances in the DGA saved more than DR 500.44 million, 68% of the beneficiaries of which are small and medium-sized companies.
A total of 30,000 containers have been cleared in 24 hours or less and another 60,000 containers in less than 48 hours.
Likewise, the opening of companies has been impacted with a reduction from 16 days to 30 hours and work is still underway to reduce to a single online application, with a maximum term of 24 hours.
In the same order, the ONAPI exceeds DR 11.87 million in savings and the deadlines were reduced from 24 to 4 hours. While the General Directorate of Internal Taxes (DGII) exceeds DR 28.11 million for RNCs, decreasing the wait from 5 days to 5 hours.
In ProIndustria, times and registrations have been reduced by 30%, saving DR 1 million.
In addition, the Ministry of Industry and Commerce has achieved an 80% reduction in certifications for MSMEs, benefiting 12,000 companies, with a savings of DR 219.71 million.
The Ministry of Higher Education, Science and Technology has undergone a transformation in the application for English immersion scholarships, achieving savings of DR 236.74 million.
In addition, the procedures for the homologation of pre-university studies for nationals and foreigners have been reduced from 60 days to only 15 days, saving DR 367.65 million.
Single educational file
This new approach consists of a system where citizens’ information on education is concentrated, through the interoperability of the various institutions that are part of the system, these are the Ministry of Education (Minerd), the Ministry of Higher Education, Science and Technology (Mescyt), the Infotep and the Institute of Public Administration (INAP).
Since its launch in August, the single file has revolutionized the way citizens manage their educational certificates, issuing a total of 238,432, for a savings of more than DR 480 million.
Modernization of state services and agencies
President Luis Abinader also highlighted the following achievements:
Progress has been made in the revision and updating of Organic Law number 04-23, on Civil Status Acts, along with the drafting of its regulations and technical work has been carried out in collaboration with the Central Electoral Board (JCE), to achieve the interoperability of the National Civil Registry System.
The time to obtain exequatur for professionals has been reduced and progress has been made in interoperability with more than 10 institutions. There have also been improvements in the General Directorate of Medicines, Food and Health Products (Digemaps) and the Central Unit for Tourism Procedures (UCTT), the Single Window for Investment (VUI), the registry of labor actions, and the issuance and renewal of passports were created.