Paradisus Grand Cana, formerly The Grand Reserve at Paradisus Palma Real, is strengthening its all-inclusive luxury vacation brand concept in the Dominican Republic while refining its biosecurity protocols, reports the Arecoa portal today.
Alan Velázquez, deputy director of Paradisus Grand Cana, explained this to the site, who also said that Paradisus is a well-recognized brand for the services it provides, so they have integrated and implemented the benefits of the brand belonging to Meliá Hotels International to those already offered by the modern hotel.
“Paradisus is our top brand and will continue to be a resort focused on multigenerational vacation experiences, with luxury services and accommodations and exquisite facilities and gastronomic offerings,” the executive told the local media.
He indicated that the hotel will continue with The Reserve concept, which is an attribute for a more exclusive segment and has additional amenities such as a VIP or private check-in area, an exclusive restaurant where Paradisus Grand Cana’s The Reserve guests can enjoy breakfast and dinner with a very special menu, as well as a concierge service (dedicated exclusively to attend to their needs during their stay at the hotel).
Likewise, explained Arecoa, the change of name implied improvements in the service but not an additional cost.
Velázquez also indicated that the hotel, with 432 rooms, 108 of which are Swim-Up suites (in the pool area and have The Reserve service), has an average occupancy rate in June-July of between 60 and 65%.
Regarding the countries of origin of tourists to the hotel, he revealed that visitors from the United States are the ones who consume the most tourism in the Dominican Republic, and for Meliá brand hotels this is no exception, and as Velázquez indicated, they are followed by Europe (Spain), France, Argentina and Chile.
As for the Canadian market, he said that the first Air Canada flights have already begun to arrive.
A very important point highlighted by Velázquez is that the brand continues to maintain and reinforce its hygiene and safety protocols in spite of the relaxation in terms of the increase in the percentage of lodging.